Question 1

Is Saphyte prop firm software?

Accepted Answer

Not as marketed, but it is used by prop firms. Saphyte's own site publishes no trading platform, risk engine or payout engine, and never uses the words trading, trader, drawdown or payout. Separately, white-label client portals whose pages name Saphyte as author are in live use by prop trading firms on per-firm subdomains. Treat Saphyte as a CRM and client-portal layer that sits alongside trading technology, not as a prop trading platform in itself.

Question 2

How much does Saphyte cost?

Accepted Answer

Saphyte publishes four plans per user per month: a free plan at $0, Basic at $15, Advanced at $50 and Enterprise at $99. Annual billing is shown as $13.75, $45.80 and $90.80 per user per month under a 'SAVE 8%' toggle. The FAQ states there are no setup fees or hidden charges.

Question 3

What does the Saphyte price exclude?

Accepted Answer

UAE customers pay 5% VAT on top, and the Terms of Use state charges do not include applicable taxes; the FAQ separately says prices are inclusive of tax for non-UAE customers. Any functionality outside the standard system is treated as a special custom software requirement, assessed and priced case by case. Third-party accounts such as payment providers or identity verification services are the customer's own.

Question 4

Does Saphyte offer a free trial?

Accepted Answer

Yes, but the published length is inconsistent. The marketing pages advertise a 10-day free trial with no credit card required, while the Terms of Use and the Billing Policy both state a thirty-day trial. Ask which applies before signing. After the trial the account either upgrades to a paid plan or reverts to the free plan.

Question 5

What does Saphyte integrate with?

Accepted Answer

The features page names payment service providers Zotapay, Skrill, Neteller, Safecharge, SD Systems, Network and NganLuong; phone systems 3CX, Voiso and Commpeak; and identity verification through IDology and GBG. Google and Outlook calendars sync as Personal Apps, Gmail can be synced against stored contacts, and Facebook and LinkedIn lead capture are listed. Live chat app integration is offered but the vendor's own documentation pages for it return errors.

Question 6

Is Saphyte white label?

Accepted Answer

Saphyte does not publish a white-label offer. No page on the site uses the term white label, and there is no published statement about running the product under a customer's own brand, domain or mobile apps. Customers work in a named workspace on saphyte.cloud, and workspace names cannot contain the words Saphyte or Loyica.

Question 7

Where does Saphyte store data and what happens if I leave?

Accepted Answer

The FAQ states data centres are in central Europe, mainly Frankfurt, Germany, and the privacy policy says personal data is stored and processed in the EEA on MongoDB databases provided by Scale grid and Mongo Atlas. Customers retain ownership of their data and can request a full dump or deletion. On termination, data is made available for export or download on request within sixty days; after that the Systems Terms say it is deleted, while the Terms of Use state a ninety-day period.

Question 8

What uptime does Saphyte commit to?

Accepted Answer

None contractually. The terms promise only commercially reasonable efforts to keep the service available 24 hours a day, 7 days a week, excluding planned downtime and events outside their control. No uptime percentage, SLA credits or latency figure is published, and no status page or incident history could be found from the footer, contact page or FAQ; status.saphyte.com did not resolve when checked on 19 September 2026.

Question 9

What security certifications does Saphyte hold?

Accepted Answer

The certification page names ISO 9001:2015 for quality management, ISO/IEC 27001:2013 for information security and ISO 22301:2012 for business continuity, with ISO 9001:2015 attributed to Saphyte Technologies LLC. An ISMS policy statement dated September 2022 restates the ISO/IEC 27001:2013 commitment. Certificates, certificate numbers and the certifying body are not published, so ask for the certificates and their current expiry dates.

Question 10

Who already runs on Saphyte?

Accepted Answer

Saphyte names ten customers in testimonials on its homepage and pricing page, including Dubai Creek, Panoptic Media, Vision Consultancy, Mystica Advertising, Rattan House, Stalwart, Nautilus Solutions, 33 Voices, RSS and Revotonix. They span hospitality, advertising, legal services, furniture, engineering, consulting, e-learning and rental. No prop trading firm is named, and no client count or case study with numbers is published.

Question 11

Is Saphyte a white-label prop firm tech solution?

Accepted Answer

Saphyte does not offer a white-label solution based on current listing data. Check their website for the latest deployment options.

Question 12

Where is Saphyte based?

Accepted Answer

Saphyte is headquartered in United Arab Emirates.

Question 13

When was Saphyte founded?

Accepted Answer

Saphyte was founded in 2016.

Question 14

What services does Saphyte provide?

Accepted Answer

Saphyte provides CRM.

Question 15

What business models does Saphyte support?

Accepted Answer

Saphyte supports the following business models: SaaS.

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