Brokeret

Prop CRM covers the funded-trader lifecycle: challenge configuration with automated drawdown and violation rules, trader evaluation and leaderboards, and automated profit-split payouts. Every priced tier (Starter and Standard) includes the same feature list, differing only by the number of active accounts allowed and price; it includes "Advance Risk Management Rules" described as Copy Trading Detection, Hedged Trades detection, IP Abusers detection and Quick Profit Makers detection.

A separate product, RiskBO, is described on its own page as "purpose-built for both Forex brokers and prop trading firms," adding real-time detection of latency arbitrage, scalper clusters and coordinated trading groups, plus A/B/C-book exposure monitoring. Whether RiskBO ships as part of a Prop CRM plan or must be purchased separately is not stated on either product's pricing page.

KYC/AML is handled through named third-party providers (Sumsub, ShuftiPro, Onfido, IDnow, Idenfy, KYC Chain) rather than in-house verification.

Brokeret's Prop CRM trading-platforms page lists MetaTrader 4, MetaTrader 5, cTrader, Match-Trader and TradeLocker (the page also shows X-Open Hub and X9Trader logos, platforms not in Prop Tech Pal's standard platform list). The page's own per-platform description copy is inconsistent: the MT5 and cTrader write-ups are framed specifically around prop trading and funded accounts, while the Match-Trader, TradeLocker, MT4, X-Open Hub and X9Trader write-ups on the same page are framed around "forex brokerage" and "Forex CRM" rather than prop firms. This looks like shared marketing copy reused across Brokeret's Forex CRM and Prop CRM products rather than platform-by-platform confirmation for prop trading specifically.

Only iOS and Android mobile apps are mentioned, and only as an Enterprise-tier Prop CRM feature. Multi-language UI support is stated for the Forex CRM product in Brokeret's own AI-reference file, but no equivalent statement was found specifically for the Prop CRM interface.

Brokeret's Prop CRM has dedicated integration pages naming 6 KYC providers (Sumsub, ShuftiPro, Onfido, IDnow, Idenfy, KYC Chain), 6 VOIP/communication providers (Twilio, RingCentral, 8x8, Zoom Phone, Nextiva, Voiso) and 50+ payment providers (including Stripe, PayPal, Skrill, Neteller, BridgerPay, Praxis, Coinbase, CoinGate, NOWPayments and Western Union), plus a further 20+ general tools (AWS S3/SES, Cloudflare, Google Analytics, Slack, Zapier, Telegram, Trustpilot, reCAPTCHA and others) on a general third-party-integrations page.

As with the platforms page, several of these pages' per-item description copy references "forex brokerage" or "Forex CRM" rather than prop firms specifically (for example the 8x8, Nextiva and Zoom Phone write-ups), even though the page itself is served under the /prop-crm/ path. "diCharts", a charting widget Brokeret builds itself, appears on some of these pages as if it were a third-party logo; it is one of Brokeret's own named products, not an external integration.

Brokeret's Prop CRM is offered as multi-tenant SaaS on the Starter and Standard tiers; the Enterprise tier is explicitly described as "Hosted in Your Own Servers" with unlimited active accounts, an on-premise-style option not available on the priced tiers. Company-wide hosting pages (not specific to Prop CRM) advertise Equinix LD4 (London) and NY4 (New York) as premium low-latency locations, plus data centers in Frankfurt, Amsterdam, Singapore, St. Louis and Strasbourg, and name AWS and Equinix as infrastructure partners.

No dedicated-instance, custom-domain or multi-tenant statement specific to Prop CRM's own tiers was found beyond the Enterprise self-hosting distinction above.

An MT5 Manager API page states it is "pre-integrated with Brokeret Forex CRM and Prop CRM," documented with REST endpoints, webhook events, a sandbox test environment and official SDKs for PHP, Python, Node.js, Java and C#. Public documentation lives at docs.brokeret.com, organized primarily under a "forex-crm" path, with generic (non-product-scoped) MT4/MT5/FIX/WebSocket/Data Feed API references alongside it; there is no equivalent "prop-crm" documentation section.

On Prop CRM's own pricing page, "Custom Integrations & API Access" and "White-Label Solution" are both listed only as Enterprise-tier features, implying the Starter and Standard tiers may not include API access or full white-labelling, though this is not stated explicitly either way.

Brokeret publishes real prices for Prop CRM: Starter at $1,000/month (up to 500 active accounts) and Standard at $2,000/month (up to 2,500 active accounts), each shown discounted from a higher "original" price under a "Limited Time" badge, and each also available billed annually at 10x the monthly rate. Enterprise is "Price on Request" for unlimited accounts, self-hosted. A "Lifetime Ownership Model" is separately marketed: pay 15 months' fees upfront for lifetime access.

A footnote on the pricing page states a $1,000 setup/installation/migration fee on the first invoice and $250 for each additional trading-platform integration beyond the first included one. This directly conflicts with a "No Setup Fees" trust badge shown on Brokeret's own /get-started page; both are the vendor's own public statements and are not reconciled here.

Separately, company-wide add-on support plans cost $100/month (Premium, minimum $3,000 spend) or $250/month (Enterprise, minimum $5,000 spend) on top of the CRM subscription.

Brokeret's Prop CRM homepage states a "5-day quick setup" and a four-step process: submit requirements, sign the contract, configure the CRM (branding, challenge rules, risk parameters), then go live with ongoing support. A separate CRM-migration offer promises "no disruption to active challenges" and a dedicated migration team for firms switching from another prop-firm CRM, but does not name which incumbent systems are supported or state whether migration is included in the $1,000 setup fee or billed on top of it.

Support is tiered as an add-on across all Brokeret products: a free "Classic" tier (email and chat, business hours 9am-5pm GMT+4, 24-hour maximum response), a Premium tier at $100/month with a $3,000 minimum spend (18-hour/24-5 chat, 8-hour response, dedicated account manager), and an Enterprise tier at $250/month with a $5,000 minimum spend (24/7 chat and phone, 30-minute response, dedicated account manager). 12 support languages are listed, including English, Arabic, Spanish, French, Portuguese, Russian, Korean, Hindi, Turkish, Vietnamese, Indonesian and Malay.

A page exists at /status showing "All Systems Operational" and a 99.99% uptime figure for each of 10 listed services, but its 90-day history bars are generated with a client-side random-number function on every page load rather than reflecting recorded incidents, and every service shows an identical 99.99% figure. This does not read as a genuine incident log. No contractual SLA document with uptime credits was found; stated uptime figures are inconsistent across pages (99.99% on hosting/status pages, 99.9% on the Prop CRM pricing page).

Brokeret's Trust Center links downloadable certificates for ISO 9001:2015 (quality management) and ISO/IEC 27001:2022 (information security, scoped to data centers and trading infrastructure), issued under an IAF-accredited certification body; both PDF certificates load directly from Brokeret's own domain. The same Trust Center states its controls are "designed against SOC 2 Type II criteria" with annual reviews -- this is stated as alignment, not an audited SOC 2 report, and no SOC 2 attestation itself was found.

Encryption in transit and at rest (TLS/AES-256), multi-factor authentication, role-based access control and audit-trail logging are stated as platform-wide practices. GDPR and CCPA compliance are stated as part of its privacy program, alongside "processor terms" implying some form of data-processing agreement for EU clients. No penetration-testing cadence, backup frequency, disaster-recovery RTO, SSO or bug-bounty program is stated anywhere found.

Brokeret's live homepage counter (checked 16 September 2026) states 17+ prop firms, 97+ brokers and 118+ total clients, self-reported and not broken out by name. Other pages on Brokeret's own site state different prop-firm figures that were not reconciled with this count: the Prop CRM page's body copy says "Trusted by 12+ prop firms worldwide" and its page metadata says "Trusted by 100+ prop firms." No named prop-firm clients, logos or case studies were found publicly for the Prop CRM product.

"Years in market" is stated only at the company level (7+ years), not specifically for the Prop CRM product; a self-published news-style article states the company registered under Labuan, Malaysia and opened a Cyberjaya office in October 2025, citing (at that time) "over 104 brokerage and prop firm clients" combined.

Brokeret does not publish a client-facing master service agreement, order form, or cancellation/data-export policy for Prop CRM. Its public legal pages (Terms of Use, Privacy Policy, Cookie Policy, Liability Disclaimer) are website-visitor-facing documents, effective March 2026, and none of them states a governing law.

The Liability Disclaimer page states that Brokeret's "total liability for any claim... shall not exceed the fees paid by you to Brokeret in the twelve months preceding the claim" -- the only liability-cap figure found, and it comes from a general public disclaimer rather than a signed contract, so it should be confirmed against the actual customer agreement. Minimum term, notice period, auto-renewal, data ownership on exit, export formats and offboarding-support duration are not stated anywhere found.