# Chargeback

> A card payment reversed by the cardholder’s bank after a dispute, with the money and a fee taken back from the merchant.

**Source:** https://proptechpal.com/glossary/chargeback  
**Generated:** 2026-09-24  
**Publisher:** Prop Tech Pal — independent prop firm technology comparison

_Disclosure grades measure what a vendor publishes, never product quality. A vendor publishing a weak SLA scores better than one publishing none._

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## Why it matters

A trader who fails a challenge and disputes the fee is the typical case. A high chargeback ratio can cost a firm its processing account.

## Where it applies

- [Prop firm payment processors and payout software](https://proptechpal.com/categories/payments)

[The full glossary](https://proptechpal.com/glossary)